Name: Everyday Conflict Coaching
Start: 2026-11-18T09:00:00+1100
End: 2026-11-18T16:00:00+1100
Location: Melbourne School of Theology

18 November 2026
1 day, 09:00 AM AEDT - 04:00 PM AEDT

Melbourne School of Theology
5 Burwood Hwy
VIC

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Everyday Conflict Coaching

The purpose of everyday conflict coaching training is to equip you to help others resolve conflict and reconcile relationships without your direct involvement in the conflict. This first course is aimed at the kinds of everyday conflicts and conversations we have with friends, family members, colleagues and others.

Our presenters

Wayne Forward

Wayne Forward is the CEO of PeaceWise, a speaker and trainer who helps people become peacemakers for life. His own journey into peacemaking began with a desire to grow as a leader. What he learned helped transform a personal relationship and deepened his conviction that peacemaking is part of how we live and share the gospel.

Wayne helps people see conflict as an opportunity for discipleship: a place to step out in faith, practise grace and trust Jesus when relationships are hard. Drawing on his experience as a Baptist pastor, in global missions and in mental health nursing, he brings a pastoral and practical approach to training. He has spoken and delivered training across Australia and internationally, helping leaders, teams, churches, schools and organisations respond to conflict in healthy ways.

Wayne is married to Amy. They have three children, and he enjoys triathlons, good food and time with people.

Joanne Hood

Jo is a leadership coach, facilitator, and senior HR professional with more than 20 years of applied global experience including in organisations such as KPMG, Deloitte, Grant Thornton and Accenture. Jo has a practical, down-to-earth approach to equipping people leaders as they lead and support their team. Years of experience working through complex people issues gives Jo empathy for the challenges leaders face in the modern workplace. She is the Executive Director People & Culture for Empatia.

Description

In this trainingyou will:

learn how Personal Peacemaking principles learnt in earlier courses can be used in conflict coaching
discover a simple 4-part process to help someone respond to a conflict they are facing
consider the character elements of a good conflict coach
explore listening skills and the role of good questions
learn how to gently probe deeper to explore the role of the human heart
see ways to use Scripture to speak to the heart
equip someone to have difficult conversations
have the opportunity to put it into practice!

For persons such as those in full time pastoral ministry, teachers or lawyers, if the content of the training is relevant to your professional development or continuing accreditation or education requirements you may claim one 'unit' for each hour of attendance, subject to the rules of the relevant programme.

This course is subject to minimum registration numbers. If these are not met, the training may be cancelled. In that event, we will contact you to discuss alternative dates or a full refund.

Prerequisites

Please note the following are prerequisite courses that must be completed prior to this course.

1. Everyday peacemaking and

2. Heart of peacemaking

Personal Peacemaking Intensive training

Special offers

Cancellation policy

Please note our cancellation policy:

Up to one month before the course – $25 admin fee
From 1 month to 1 week before the 1st day of training – 50% of the fee will be refunded.
Within one week before the course – no refund will be given*

*For illness or emergency, a refund or fee credit will be supplied. A fee credit must be used within 1 year. Registrants are responsible for registering for future training with credit supplied.

Registrations close 2 business days prior to the training (minimal pre-work).

What people are saying

"It was great to see so clearly that the gospel was driving every aspect of the course."

Mark
training attendee

"Fabulous course. Great framework for understanding a biblical foundation for peacemaking. I love that the material caters for a range of learners."

Tanya
training attendee

"The content was excellent. For something run online, this was well spaced out, very informative and has helped address some big questions as well as fears about how I think about and approach conflict. It was so helpful to hear all of this while continually being reminded of the gospel and how gracious and forgiving our God has been of us. Thanks for a great course!"

Training participant, 2025

"Really helpful - excellent presentation - gracious, compassionate, encouraging, realistic, inspiring and positive. I have always had a tendency to run from conflict - to realise that this is a normal (fallen) human response has been very helpful and I have been really encouraged to see how conflict can be an opportunity rather than something to be avoided."

Training participant, 2025

"It was a really great day of training! Thank you so much. It was great to learn strategies and steps for apologies and reconciliation."

Training participant, 2025